How to Get Help*

* This page does not offer technical help, only guideline on how to get them.

Put a check on "Do not prompt" and you will not be ask again, or go back to click your solution and click OK.

Question

Having technical difficulties with VNI softwares while install or using them.

Guides

For tips on using your software, please visit our Quick Tips section

The followings are suggested guidlines to help you acquire sufficient technical supports to assist you in using VNI software. Once you have follow these guidelines, you should reach ample solution which make installing and using VNI softwares pleasant experiences.

Made sure you satified the basic software requirements
Read the documents arrived with your products
Follow documented solutions on http://vnisoft.com/english/technical.html
Submit your questions to http://vnisoft.com/english/technical.html#new
Call our technical hotline
(Please do not call other departments to inquire about technical difficulties as they are not trained to assist customers with technical difficulties)

Thank you for your patient.